DAN AVEA

Ensured seamless operation of user PCs and electronic devices through daily status checks, maintaining high system availability and user productivity.

Maintained full operational readiness of fleet and man guarding radio communications through weekly checks, ensuring uninterrupted field coordination.

Managed and registered all new and existing ICT digital assets, improving inventory control and asset tracking for company staff.

Provided comprehensive helpdesk support for network, software, and hardware issues, resolving user queries efficiently and minimizing downtime.

Led the upgrade of existing CCTV Systems and installation of new cameras for South Pacific Post Limited and St Johns Catholic Primary School, enhancing security infrastructure and surveillance capabilities.

Supported HR operations by assisting in onboarding new staff, creating and distributing ID cards, registering employees in biometric systems, and managing daily attendance records, supporting efficient HR operations.

Managed control room radio operations, coordinating and dispatching fleets, and monitoring situation reports to ensure effective field operations and rapid response.

Provided exceptional customer service to diverse clientele in a fast-paced stadium environment, enhancing guest satisfaction and repeat business.

Managed bar operations, including serving food and beverages and maintaining cleanliness standards, contributing to a positive customer experience.

Conducted accurate inventory stock takes after each shift, contributing to precise stock management and loss prevention.

Assisted the Service Division in technical troubleshooting and repair, developing practical skills in diagnosing and resolving hardware issues.

Gained hands-on experience in advanced hardware troubleshooting for critical devices including printers, laptops, and desktops, improving repair efficiency.

Demonstrated consistent eagerness in learning and understanding technical aspects of Information Technology within a short timeframe.